WHAT IS INCIDENT TRACKING TOOL??WHAT ARE THE BENIFITS OF THIS TOOL???
For the above question the answer is :
Incident tracking tool can be used to maintain and track all incidents.
This wil help us to manage the incident maintainance process internally with accuracy in efficent way.
It is a web application can be accessed from anywhere through internet.
Every member has a separate login credentials to the tool.
By using this tool it is very easy to generate the metrics as per the client requirements.
And also by using this it is very easy to track the shift status.
The modification and updates to any fields can be easily done through databases.
The entire prerequisite and the templates are published in the tool.
The summary and action items of all incidents will be dispalyed in the home page.
Easy search of all the incidents based on incident id,country name and comments.
The priority resolution time details are controlled automatically by the tool.
These are the benefits included in this incident tracking tool, it is very useful.
For the above question the answer is :
Incident tracking tool can be used to maintain and track all incidents.
This wil help us to manage the incident maintainance process internally with accuracy in efficent way.
It is a web application can be accessed from anywhere through internet.
Every member has a separate login credentials to the tool.
By using this tool it is very easy to generate the metrics as per the client requirements.
And also by using this it is very easy to track the shift status.
The modification and updates to any fields can be easily done through databases.
The entire prerequisite and the templates are published in the tool.
The summary and action items of all incidents will be dispalyed in the home page.
Easy search of all the incidents based on incident id,country name and comments.
The priority resolution time details are controlled automatically by the tool.
These are the benefits included in this incident tracking tool, it is very useful.
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