Infosys employee Mohan's personal mobile rang when he was in office,
on a boring Monday afternoon.
"Hello Sir, this is from HDFC Bank sir, we have a very good offer with
our new Golden Credit Card which has an enhanced monthly limit and
lesser interest rates. Can u spare a minute so that I expla..."
" Ya ya.. Infact I was exactly in need of that. U called me at the
right time. But I ve a meeting at 5 o clock. As its still 2 pm , go
on"
"Oh thank You sir. Well this card provides you unlimited offers,
discounts in..(blah blah blah)"
"hmm.. Oh ok... Nice"
"not only that ithas provisions for emi ... (blah blah blah blah)"
"wow..thats great..."
She explains him all the ins and outs of that card for hours and finally asks
"So, sir, would you like to have one?"
"Well, it really looks cool. But I need a moment to think. Also, since
its already half past 4, I need to get prepared for the meeting. So
can I tell you my decision tomorrow if you don't mind? "
"No problem sir, I shall call you tomorrow, have a nice day sir."
Next day, she calls and now he asks for comparison between their and
other banks' cards. She explains him to the best of her knowledge, for
more than an hour, going through various websites and databases.
"Very cool sounds interesting. But as a software engineer, I know that
no product is without drawbacks. So, tomorrow can u call me and
briefly, in one or two hours, explain the potential risks in that? "
"Ok sir , no problem. Have a nice day" says with a bit of frustration.
"Oh God, how much analysis they do ! May be that's why he is in
Infosys, the software giant" she thinks.
For the next 2 days same thing continues as she explains him about the
risks, the future enhancements , what if he goes abroad in between and
stuffs like those for hours together.
On Friday, she calls him again and after giving him again a summary of
what she had explained in the last 4 days, she asks finally
"Sir , now would you like to buy?"
"Infact , the offer is good and beneficial. But I m not interested
now, please. I m sorry"
"Sir, but you told u were in need of this"
"Yes, but that was on Monday. Please, I am sorry. "
"Ohh ok LLL" she says, all disappointed. "Anyway, sir, please atleast
fill in the form which I ll send u now, because I need the "Reason for
Rejection" part of that form to submit to my manager here, please, at
least"
"Sure . send it at
mohan_appuram@infosys.com<mailto:mohan_appuram@infosys.com>
The next day, she reads his filled form and as if to add up her
frustrations, she finds the "Reason for Rejection" column filled as '
I don't need it as my wife is back from her native' .
Confused of what it means, she calls him up again, annoyed by the way
heavy heads of the multinational giant think and examine a situation.
"Sir, can u please explain me what your reason of rejection actually
means. Please, I m not getting it"
"Oh that one... Listen. Actually, I ve newly bought a Virgin sim . So
for every incoming call, I got 20 ps per minute. Since you were
explaining it for hours together, I, on an average, got around 20 to
25 rupees every day. Using that, I used to call my wife who had been to
her native. As she is now back, I no longer need it. Your "CREDIT"
card actually provided credits to my sim. Moreover, when u r in a
company like this, u analyze a lot about how to save money!! " :)
on a boring Monday afternoon.
"Hello Sir, this is from HDFC Bank sir, we have a very good offer with
our new Golden Credit Card which has an enhanced monthly limit and
lesser interest rates. Can u spare a minute so that I expla..."
" Ya ya.. Infact I was exactly in need of that. U called me at the
right time. But I ve a meeting at 5 o clock. As its still 2 pm , go
on"
"Oh thank You sir. Well this card provides you unlimited offers,
discounts in..(blah blah blah)"
"hmm.. Oh ok... Nice"
"not only that ithas provisions for emi ... (blah blah blah blah)"
"wow..thats great..."
She explains him all the ins and outs of that card for hours and finally asks
"So, sir, would you like to have one?"
"Well, it really looks cool. But I need a moment to think. Also, since
its already half past 4, I need to get prepared for the meeting. So
can I tell you my decision tomorrow if you don't mind? "
"No problem sir, I shall call you tomorrow, have a nice day sir."
Next day, she calls and now he asks for comparison between their and
other banks' cards. She explains him to the best of her knowledge, for
more than an hour, going through various websites and databases.
"Very cool sounds interesting. But as a software engineer, I know that
no product is without drawbacks. So, tomorrow can u call me and
briefly, in one or two hours, explain the potential risks in that? "
"Ok sir , no problem. Have a nice day" says with a bit of frustration.
"Oh God, how much analysis they do ! May be that's why he is in
Infosys, the software giant" she thinks.
For the next 2 days same thing continues as she explains him about the
risks, the future enhancements , what if he goes abroad in between and
stuffs like those for hours together.
On Friday, she calls him again and after giving him again a summary of
what she had explained in the last 4 days, she asks finally
"Sir , now would you like to buy?"
"Infact , the offer is good and beneficial. But I m not interested
now, please. I m sorry"
"Sir, but you told u were in need of this"
"Yes, but that was on Monday. Please, I am sorry. "
"Ohh ok LLL" she says, all disappointed. "Anyway, sir, please atleast
fill in the form which I ll send u now, because I need the "Reason for
Rejection" part of that form to submit to my manager here, please, at
least"
"Sure . send it at
mohan_appuram@infosys.com<mailto:mohan_appuram@infosys.com>
The next day, she reads his filled form and as if to add up her
frustrations, she finds the "Reason for Rejection" column filled as '
I don't need it as my wife is back from her native' .
Confused of what it means, she calls him up again, annoyed by the way
heavy heads of the multinational giant think and examine a situation.
"Sir, can u please explain me what your reason of rejection actually
means. Please, I m not getting it"
"Oh that one... Listen. Actually, I ve newly bought a Virgin sim . So
for every incoming call, I got 20 ps per minute. Since you were
explaining it for hours together, I, on an average, got around 20 to
25 rupees every day. Using that, I used to call my wife who had been to
her native. As she is now back, I no longer need it. Your "CREDIT"
card actually provided credits to my sim. Moreover, when u r in a
company like this, u analyze a lot about how to save money!! " :)
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